Privacy Policy

Effective Date: 24 February 2026 Last Updated: 24 February 2026

Crisis Capable is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you contact us via our website.

1. Who We Are

Crisis Capable is a UK-based organisation focused on strategic communications and crisis leadership. Contact: martinfewell@crisiscapable.com Website: https://crisiscapable.com

2. What Personal Data We Collect

When you contact us via our website form, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Any other information you choose to include in your message

We do not intentionally collect sensitive personal data (e.g. health, ethnicity, political views).

3. How We Collect Data

We collect data directly from you when you:

  • Submit a contact form
  • Communicate with us via email or phone

4. Why We Collect Your Data (Purposes)

We use your data to:

  • Respond to your enquiry
  • Communicate with you about our services
  • Maintain records of correspondence

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Consent: You provide your data voluntarily via the contact form
  • Legitimate Interests: We have a legitimate interest in responding to enquiries and managing communications

6. Who We Share Your Data With

We do not sell or trade your data. We may share it with trusted service providers who help us operate our website or manage communications, under strict confidentiality agreements.

7. International Transfers

We do not routinely transfer your data outside the UK. If this changes, we will ensure appropriate safeguards are in place.

8. Data Retention

We retain your data only as long as necessary to respond to your enquiry and for any follow-up. You may request deletion at any time.

9. Security Measures

We take reasonable steps to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Contact: https://ico.org.uk Telephone: 0303 123 1113

11. Cookies and Analytics

We may use cookies or analytics tools to improve website performance. You can manage cookie preferences via your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: Email: martinfewell@crisiscapable.com